FAQ

FAQ

Last updated: 2026-03-26

Accounts and access

The public site focuses on tarot readings, a personal account, saved readings, reading history, support, and legal information for the current product.
Use the signup page to create your Stellivra account. After registration you can log in, save tarot readings, and review your history in your account.
Open the login page and use the same e-mail and password, magic link, or supported sign-in method you used during registration.
Go to Forgot password, enter the e-mail linked to your account, and follow the secure reset link we send to your inbox.
Check your inbox for a Stellivra verification message. If it does not arrive, check spam or promotions and request a new message from the login or magic link flow.

Tarot and saved readings

Yes. You can start a tarot reading without an account. Login or signup is required only if you want to save the full reading to your account.
Saved readings appear in your account after authentication. From there you can revisit earlier readings and open your history.
If you leave before saving, the reading may not be available later in your account history. Logging in or signing up is the safest way to keep it.
The current public site does not include public advisor browsing, consultation sessions, wallet funding, or active payments.

Privacy, support, and policies

The current product uses account data, tarot inputs, saved readings, support messages, and standard site analytics or cookies described in the Privacy Policy.
Use the Contact page or e-mail support@stellivra.com. Include your account e-mail and a short description of the issue so we can help faster.
You can review the Terms of Service, Privacy Policy, Disclaimer, Cookie Policy, and Legal Notice from the public site.
No. The current public product does not require a stored balance, wallet funding, or time-based charging.

Still need help?

Contact us at support@stellivra.com or use the Contact page and we will help with account, tarot, history, policy, or technical questions.